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Hotel Villa Fontaine Grande at Tokyo Haneda Japan HND Terminal 3

November 18, 2023
Osman Dadi
The Hotel Villa Fontaine Grande is an excellent choice for a quick stay before or after a flight at Tokyo Haneda.
Location:
Tokyo Haneda Airport (HND) Terminal 3, Tokyo, Japan
Dates:
April & June 2023
Managed By:
Hotel Villa Fontaine
Accessible To:
Everyone
Last Updated:
May 2023
Website:
https://www.hvf.jp/eng/hanedaairport-grand/

This is my third review of the Villa Fontaine Hotel complex at Tokyo Haneda Terminal 3. I have already reviewed the Hotel Villa Fontaine Premier and the Onsen and Spa at Tokyo Haneda. The entire complex is part of the Tokyo Haneda “Airport Garden” hybrid shopping concourse that connects directly to Terminal 3, which is the International Terminal at Tokyo Haneda International Airport.

The escalators from the ground floor up to both Villa Fontaine hotels
The escalators from the ground floor up to both Villa Fontaine hotels

Aside from the hotels and spa, the complex features many great restaurants and shops within a ten-minute walk from Terminal 3. The complex with the hotels is very new, having only opened in January 2023, and I have already visited repeatedly.

Entry to the Villa Fontaine Hotel complex
Entry to the Villa Fontaine Hotel complex

The hotel complex is split into two different properties the Villa Fontaine Premier and the Villa Fontaine Grande. The premier is the more high-end of the two, with bigger rooms and more amenities. At the same time, the Grande is more budget-oriented, with smaller rooms and fewer amenities.

Hotel Villa Fontaine Grande Location and Access

Getting to the hotel is relatively easy from Terminal 3 or the Terminal train station. Follow the signs to the Hotel (it’s clearly marked), and you are no more than 10 minutes away. Once there you will find the hotel property with is an expansive V shape.

the Foyer of the Hotel Villa Fontaine Grande
the Foyer of the Hotel Villa Fontaine Grande

Once you arrive at the hotel, you head up to the second floor to check-in at both properties. Or head up to the 12th floor if you are skipping the hotels and heading straight to the spa.

Hotel Villa Fontaine Grande Booking and check-in and Check-out

Booking was tricky since it seems all the Villa Fontaine websites have the same issue. The English version of the Villa Fontaine website does not work; I found it impossible to book. Ultimately, I booked this hotel at the last minute on arrival.

The automated check in and out machine were the bane of my life on a couple of visits
The automated check in and out machine were the bane of my life on a couple of visits

Similar to my stay in the Villa Fontaine Premier, I booked a Superior Queen Room.  However, the Villa Fontaine Grande is substantially less expensive than the Villa Fontaine Premier. The cost for a room for one night, booked the same day, was 24,240 Yen/~$161.

Check-In Process

Frustrating is the first thing that comes to mind when considering checking in. The Hotel Villa Fontaine Premier has a “Basic” machine-automated check-in system that leaves a lot to be desired. I found it very confusing, and although there was one agent available to assist, this really wasn’t helpful.

The machine has problems processing foreign credit cards
The machine has problems processing foreign credit cards
Eventually the assistant came to help but was not much use
Eventually the assistant came to help but was not much use

Check-Out Process

The check-out process was equally infuriating since the same machines did it. Unlike the Premier, the Grand charges extra for some supplemental items; for example, the hot stones sauna in the Onsen Spa is an additional charge of 880 yen.

I hope they can fix their issues on the next firmware update
I hope they can fix their issues on the next firmware update

These are tied to your reservation using RFID keys given out while checking into the Onsen. At the very end, when Checking Out of the hotel, all charges are tallied and displayed for approval and payment. It is important to note that the machine did not accept my international credit card, only a debit card, for payment.

The machine was busy adding up my charges but would not accept my credit card
The machine was busy adding up my charges but would not accept my credit card

At the end of the experience, we received some QR code receipts, and to “check out,” we went back to the kiosk, scanned these, and processed payment by card.

I ran up a few extra charges here and there
I ran up a few extra charges here and there

Hotel Villa Fontaine Grande Hotel Style & Character

The Hotel Villa Fontaine Grande has leather and tan themes throughout. And while it and the Premier have rooms with the same name, that is where the similarity ends. The Villa Fontain premier rooms come with amenities in the room, whereas the Grande does not. Also, The Premier rooms are also substantially larger than those of the Grande.

Rooms on the tenth floor of the hotel
Rooms on the tenth floor of the hotel

Hotel Villa Fontaine Grande Rooms

Like the Premier rooms are similarly equipped with one queen bed, there is also a sofa bench with a movable table.

Entry to my Superior Queen Room at the Hotel Villa Fontaine Grand
Entry to my Superior Queen Room at the Hotel Villa Fontaine Grand

Aside from toothbrushes that are already in the bathroom, you have to pick up everything from the concierge. At the hotel concierge, they have an array of tea, Japanese green tea, cotton sets, cumin powder, coffee stirrers, combs, shavers, and towels. The bed also has a nightgown that you can wear to the spa.

The Hotel Villa Fontaine Grande is not blessed with the largest rooms i have stayed in!
The Hotel Villa Fontaine Grande is not blessed with the largest rooms i have stayed in!
The bed was very comfortable and came with complimentary PJs'
The bed was very comfortable and came with complimentary PJs’

In the main hotel room, you have a coat hanger rack with coat hooks and a large TV on the wall.

The room comes with a safe and empty minibar
The room comes with a safe and empty minibar
You get the Tea and Coffee making hardware, but you need to pick up supplies from the reception
You get the Tea and Coffee making hardware, but you need to pick up supplies from the reception

You can also find a panel display with several amenities, including slippers.

Long view into the room with coat hanging and TV on the wall
Long view into the room with coat hanging and TV on the wall
a very narrow cabin is below the TV with remotes slippers and other goodies.
a very narrow cabin is below the TV with remotes slippers and other goodies.

However, Unlike the VF Premier, there is no working desk in the room—only a small moveable side table for the sofa.

Besides the bed there is a small couch to relax on, although it is not the most comfortable.
Besides the bed there is a small couch to relax on, although it is not the most comfortable.

The side of the bed has some excellent features built into the room – a night light, a wall, room, and entrance light button series, a USB port, and a dual set of AC power ports.

Bathroom

The bathroom is small but fully functional. It has a large sink and counter and a deep whirlpool tub.

The bathroom like the room is rather small and narrow
The bathroom like the room is rather small and narrow
next to the toilet there is basin with a large surface area and a few amenities
The bathtub with shower was comfortable to use although not as nice as the Premier
The bathtub with shower was comfortable to use although not as nice as the Premier

No Japanese bathroom would be complete without the usual automatic toilet.

A par of towels are supplied with the room
A par of towels are supplied with the room
Although small the bathroom is very cozy and comfortable to use especially the automatic Japanese toilet
Although small the bathroom is very cozy and comfortable to use especially the automatic Japanese toilet

Hotel Villa Fontaine Grande Amenities

Since it is the budget option, the Grande does not have as many amenities as the Hotel Villa Fontaine Premier. That said, it still has its own restaurant, which was brilliant.

Breakfast at Grande Aile Restaurant

Although part of the hotel, this restaurant operates independently and is also accessible from the shopping center concourse at the airport.

The Hotel has its own restaurant the Grande Aile
The entrance to the Grande Aile at the Hotel Villa Fontaine Grande
The entrance to the Grande Aile at the Hotel Villa Fontaine Grande

Below are the food offerings we saw.

Sizzling Kitchen:

  • Galette
  • Monte Cristo
  • Salt Grilled Silver Salmon
  • Fluffy fried crab meat with tofu
  • Simmered crow flounder
  • Beef ramen
  • Udon with summer vegetables and seafood salad
  • Tanuki udon
  • Toppings associated (sesame, red pepper, green onions, sprouts)
Cereals and delicious looking waffles for breakfast
Cereals and delicious looking waffles for breakfast
The salad bar had lots of tasty offerings if you want to keep your meals light
The salad bar had lots of tasty offerings if you want to keep your meals light

Intermediary:

  • Summer vegetables and kelp
  • Simmered hijiki
  • Boiled spinach
  • Egg rolls
  • Okra
  • Broccoli and cauliflower
  • Macaroni salad
  • Potato salad
  • Fried eggplant
  • Picked vegetables (plum, eggplant, Miura, okra)
  • Various dressings and garnish
The Croissants were brilliant and definitely got the thumbs up.
The Croissants were brilliant and definitely got the thumbs up.
The restaurant is comfy with lots of seating and a nice bar
The restaurant is comfy with lots of seating and a nice bar
the selection of fruit for a continental breakfast was very fresh and tasty
the selection of fruit for a continental breakfast was very fresh and tasty

Breads:

  • Croissant
  • Anko bread
  • Apple lattice
There is a dedicated rice and soup station
There is a dedicated rice and soup station
For a hot breakfast, the sizzling kitchen has lots to offer, and everything I tried was excellent
For a hot breakfast, the sizzling kitchen has lots to offer, and everything I tried was excellent

Hot dishes:

  • Scrambled egg
  • Bacon
  • Sausage
  • Fried mix
  • Beef and boiled root veg
  • Steamed vegetables
  • Chicken cutlets
  • Caponata pasta
  • Breads and fillings
I was surprised buy the wide range of salad and vegetable choices for breakfast
I was surprised buy the wide range of salad and vegetable choices for breakfast
A little too early for drinks but I can see the bar being a great place in the evening
A little too early for drinks but I can see the bar being a great place in the evening

Desserts and sweets

  • Bananas
Yummy Japanese breakfast. it was very authentic and tasty.
Yummy Japanese breakfast. it was very authentic and tasty.
The melons and egg dish was delicious
The melons and egg dish was delicious

The Throne Bar & Lounge

The Throne Bar & Lounge is covered in detail in our Villa Fontaine Premier review. Although on the Premier side of the property, I visited the Throne Bar & Lounge during both of my visits to the  Grande.

Entry to the very cool Throne Bar in the Hotel Villa Fontaine Premier
Entry to the very cool Throne Bar in the Hotel Villa Fontaine Premier
Guest of the hotel Villa Fontaine Grande can also access the Throne bar
Guest of the hotel Villa Fontaine Grande can also access the Throne bar

This is an excellent bar with a view that looks west towards the bridge over part of Tokyo Bay. Unfortunately, the west side view does not have views of the runways at Tokyo Haneda. The bar is open to hotel guests and members of the public alike.

The bar seating is very comfortable and inviting
The bar seating is very comfortable and inviting
The selection of whisky was impressive, and i will have to work through it slowly over several visits
The selection of whisky was impressive, and i will have to work through it slowly over several visits

 I especially loved the whiskey selection, which I got to try on the first of two visits. I sampled the delights of Ichiros MWR Chichibu and Takayama 17 years.

The Haneda Brewery IPA was tasty, slick and smooth!
The Haneda Brewery IPA was tasty, slick and smooth!

Gym

Interestingly, there are two different triangular-shaped gyms located across from one another, located on the sixth floor. The first has treadmills, ellipticals, bikes, a yoga mat, and a grass workout area.

Time to hit the Gym and burn off breakfast
Time to hit the Gym and burn off breakfast

The other contains some weight machines. However, if you are a fan of free weights, you are out of luck since no heavy free weights are available; the heaviest was 5 lbs.

One gym is full of weight machine although it disappointingly lacks free weights
One gym is full of weight machine although it disappointingly lacks free weights

The gym is also stocked with towels and water bottles, which is excellent if you want to get a good workout in.

The other gym is mainly full of cardio equipment

Hotel Villa Fontaine Grande Onsen

Both hotels can access the Onsen from the sixth-floor connecting hallway using the dedicated elevator bank.

The Onsen is on the top floor and can be used by guests of either hotel
The Onsen is on the top floor and can be used by guests of either hotel

The rooftop Onsen is one of the hotel’s main draws and features both interior and outdoor open-air natural hot springs baths, some with good views of the runways and planes landing at the airport.

Interestingly, the spa is open from 1 PM through 10 AM the next morning every single day; an overnight spa is a very rare thing in Japan. My favorite time is going early in the morning, between 3:30 am and 6 am, ideally timed with the sunrise!

The elevator to the Onsen
The elevator to the Onsen

In the winter, when the air is clear, you have an excellent view of Mount Fuji and beyond Yokohama. However, the Onsen primarily looks out onto the industrial area to the west. This is a very typically fascinating Japanese landscape.

Safety deposit boxes so you can store your belongings while in the Onsen
Safety deposit boxes so you can store your belongings while in the Onsen

The Spa features a host of individual cleaning stations, massage baths, a cold bath, two hot indoor mineral baths, and three outdoor mineral baths at different temperatures. There’s also a fantastic lavender herbs-filled sauna that was refreshing to inhale and experience.

Final Thoughts

I love both these hotels, and more often than not, I stay here on my frequent trips to Japan. The hotels make a perfect stop before and after long flights from North America and across the world. I find them best for early-morning departures or mid-afternoon arrivals.

Although the hotels are newly opened, I have already stayed here several times. The direct connection to Terminal 3 makes access very easy for arrival or departure at Haneda.

Catching an early morning flight out of Tokyo Haneda
Catching an early morning flight out of Tokyo Haneda

Although the Grande rooms are much smaller than the Villa Fontaine Premier and are “basic” in nature, they still provide a comfortable lodging and sleeping experience. Also, the bathrooms are much smaller and more like what you would expect from a typical hotel bathroom. However, although the bedding is more basic than the Premier, it is still very comfortable.

Ultimately, whether I choose the Grand or the Premier comes down to finances. If I’m feeling budget-minded, I prefer the Grande over the Premier, as it is far less expensive. Also, the hotel can be booked ultra-last minute. I’ve booked it on arrival at Haneda with no problems, and you can even decide between which type based on the price.

One of my biggest gripes with the Hotel Villa Fontaine Grand is the check-in, check-out, and payment process. These can be frustrating at the Villa Fontaine Grande. I find the automated machines reject foreign debit and credit cards with impunity!

All that aside, this is an excellent hotel I’ll be visiting again often – I love it!

Pros

  • Although I prefer the VF Premier rooms, the VF Grande offers a similarly comfortable bed and sleeping arrangement.
  • The rooms are significantly smaller but still ideal for a very short stay at this hotel before or after a long flight.
  • Beautiful rooms that were immaculately clean.
  • Love the color schemes inside these rooms and luxurious finishes.
  • Wi-Fi was stable and great for working.
  • Amazing spa and lounge experience is included.
  • Excellent bar with an excellent selection of Japanese whiskey. I loved The Throne Lounge and Bar and trying some whiskies here. This is a unique hotel bar!
  • Three different restaurants to choose from
  • Solid offerings, including Gym access.

Cons

  • The check-in and check-out process via Automated Machine is extremely confusing.
  • Debit-only payment for US Credit Card holders using the automated check-in and check-out machines is a little annoying. Applies only to the Villa Fontaine Grande.
  • The hotel’s English reservation website wasn’t working during my bookings in early 2023.
  • There is no proper desk in the room I stayed in, a big difference from the VF Premier.

Verdict: 9/10